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7-year milestone: Celebrating the Success of our Manila Centre of Excellence.

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7-year milestone: Celebrating the Success of our Manila Centre of Excellence.

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January 2023 marks the seventh anniversary since the inception of our Centre of Excellence (CoE) in Manila. The CoE is at the heart of our operations in Asia Pacific, and home to some of the most skillful and dedicated recruiters in the Philippines. Their anniversary presents the perfect opportunity to reflect on the accomplishments of the team, and the milestones and successes achieved for our clients.

Setting up for success

Our Centres of Excellence are regionally centralised hubs of highly specialised talent and sourcing experts. These teams provide clients with access to niche sourcing expertise, advanced technologies, and market insights to fill positions faster and with exceptional quality candidates. Our Centres of Excellence are based in Manila, Edinburgh, Tampa, and service our clients on a global level.

Working with an RPO partner significantly decreases the average cost-per-hire, often by more than 50 percent. A tailored RPO solution can supplement hiring and helps you drive quality, efficiency, reduced costs and a reduction in the time to hire. There are different ways an RPO partnership can reduce costs:

It is no easy task to build and sustain relationships with top talent, especially when they might not be openly looking for a job change. But it is the key to effective candidate sourcing. With time zones, language differences, and the know-how of regional markets to consider; sourcing is round-the-clock work. When Hudson RPO opened its doors in Manila, we set out to service our clients with high-quality sourcing support, whenever and wherever. This allowed our clients to focus on their strategic business initiatives, while we delivered the talent required to support their ambitions.

Cameron Davidson, Director – Customer Success & Director – Manila CoE, was integral to the establishment of our Manila CoE:

“We started with a team of seven, which has now grown to a team of 190 (and counting) experts that specialise in a variety of industries like Pharma & Life Sciences, Financial Services, FMCG, Manufacturing and Technology on a global scale. With a full understanding of how to attract and retain talent across a variety of niches and markets, we can now service our clients with services ranging from sourcing to full-cycle recruitment solutions all over Asia Pacific and beyond,” Cameron explains.

Cameron Davidson

A true partner for delivering excellence

Even though the Centre of Excellence is in Manila and operates across different time zones and countries, the support of this team is by no means an offshoring solution. Working with our CoE is like bringing new people into your existing team. Our specialists hit the ground running and are fully dedicated to your business and hiring goals. Many of our Manila based teams have travelled to meet our clients in-person and have been recognised for their outstanding achievement at our Hudson RPO quarterly and annual awards for excellence. Find out more about our sourcing services.

The expansion of our Manila Centre of Excellence has enhanced our ability to deliver exceptional services and value to our clients:

A client in the Transport Industry required a bespoke sourcing strategy to find and hire previously unseen roles in Australia. Not only did the team complete the project on time and in alignment with their vision, but they also delivered several, tailored sourcing strategies to promote diversity and inclusion.

For a client in the Financial Services industry, the team organised focus groups to inform their strategy. The innovative sourcing methods they delivered increased the hiring speed from one hire per month, to three hires per month, without ever sacrificing quality. Through its success, we have since scaled this from 1 to 45 fully dedicated resources.

Another example is a client for which our team developed market maps for their executive level roles. Market maps are an effective way to confidentially understand what a market looks like, in particular for senior, business critical, or hard to fill positions. Our Australian-based pharmaceutical client has since returned 11 more times to engage the help of our Manila team.

Leadership builds culture

Jamie Bais has been with the team since the very start as the Head of the Manila CoE.

Jamie

“The last seven years have been a whirlwind. So much work has been done to support our successes, to expand our services and the industries we specialize in. At the heart of our expansion and growth is the unique culture of our team, continuously looking to learn from each other, share best practices, and innovate. Their sense of partnership and support translates into everything they do for our clients.”

And it is not just our clients that are continually amazed by our team. All teams across our business have been inspired by the team’s incredible commitment, expertise, and their dedication to shaping the future of talent. Over the last seven years, the team has been a regular feature in many of our internal competitions like our Step Challenges, winners at our Aspire Awards (like Tom and Eugene, with Tom inducted to our hall of fame), and have shared their personal journeys at Hudson RPO with job seekers and their colleagues in other regions. (Click here to read the stories of Burg and Eugene).

The future is bright for our Manila CoE and with loads more in store, we are excited to see their continued growth and success. Kimberley Hubble, CEO APAC:

“Creating and evolving incredible teams is the first step in our mission and commitment to providing our clients with the best possible service. Through investing in our people, their capabilities and our culture, we ensure we are equipped to best serve our clients in this ever-changing world of talent. Our Manila Centre of Excellence is proof of that, and our broader business can’t wait to see what else can be achieved in the next seven years.”

Find out how our Manila team can support your hiring requirements: talk to one of our talent experts. Looking to join our Manila team? Click here to learn more.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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Volunteering, giving back, making a difference.

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Volunteering, giving back, making a difference.

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Be inspired by our people who went above and beyond for others this year.

At Hudson RPO, we shape the future of talent. Every day, our people connect organizations and individuals to create opportunities and bring people and businesses closer to their ambitions. As a team of passionate individuals from all corners of the globe, it comes as no surprise that our people go above and beyond for others outside of the workplace as well. At the end of 2022, we wanted to take this opportunity to shine a spotlight on some of our exceptional employees giving back to their communities.

Small steps, big impact

Our EMEA region recently kick-started its partnership with the award-winning platform, Onhand. Onhand is an all-in-one tool to engage employees in local volunteering and climate action. The tool enables our people to help whenever and wherever suits them, either on their own or as part of a team. In a matter of weeks, the team has already made a big positive impact, completing 20 missions in 2 weeks.

Anna Lewandowska completed her first mission with the help of her son. “Today my son helped me complete my first mission from #onHand. We organized gifts for children in need of support this Christmas. There is still plenty to be done in my area!”

A couple of weeks later, Anna and her daughter embarked on a mission to bring Christmas cards and home baked-goodies to their neighbors.

Miles Stribbling, Head of Marketing EMEA & Americas was key in launching the partnership between OnHand and Hudson RPO. “OnHand is a great platform that makes it easier to help out, when and where you can. We have seen a massive uptake from our people and hope to continue our efforts!”

young boy dropping off gift
Anna’s son supporting the mission to bring Christmas gifts to children in need of support.
Girl delivering gifts
Delivering Christmas Cards and decorated gingerbread houses to friends and neighbors.

Family volunteering in the community

Jessica Shelton, Recruiter in the Americas makes a big difference for her community and gets involved with her whole family. “We do Saturday Serve days where we make meals for those in the community who have a need, and we have packaged kits for doctors and nurses to deliver to hospitals. I also pick up a group of girls from an assisted living facility to take them out for day trips to church, or out to eat to celebrate birthdays. The whole family gets involved, my 4 boys, and my parents as well!”

Family members volunteering
Jessica and her family at the Saturday Serve of their church

Team building & giving back

In our APAC region, the Hudson RPO talent specialists joined their client’s talent acquisition team on a mission to give back to the community. Megan Willoughby, Talent Acquisition specialist in Sydney shares:

“The TA team headed into the festive season as volunteers alongside Vinnies Support Centre. We assisted by arranging Christmas gifts that had been donated by the public. These gifts will be distributed to people experiencing poverty, disadvantage and homelessness in the community. It is safe to say the whole team came away feeling very inspired by everyone who worked at Vinnies. Thank you, Vinnies, for letting us get involved!”

APAC team volunteering
The team on their mission to give back this festive season.

Adina Rehman, Recruitment Specialist in the EMEA region, organized Christmas Jumper Day in the Edinburgh office to support Save the Children. And this year, her campaign also got the support of the offices in Americas and APAC. Christmas Jumper Day has been a long-standing tradition our Edinburgh Centre of Excellence and this year’s pictures might just be the best ones yet:

Team members celebrating
The team in their Christmas Jumpers, managed to raise $130 for Save the Children

Getting Active to make a change

Verity Morrison, from our ANZ team, ran 30km(!) on Saturday November 26th in the ‘[MO]re Than A Run’ fundraising event in Sydney. The event raises important funds to support mens’ health, mental health, and suicide prevention. She tells us more about the event:

On the 26th November, we ran 1 of 3 distances representing mental health stats across Australia and New Zealand.

  • 10km for the one in ten men around the world living with an anxiety disorder
  • 30km for the 30% rise in the number of Australian men dying by suicide over the last decade / for the more than 30% of New Zealanders who have personally experienced mental distress.
  • 60km for the 60 men we lose to suicide each hour, every hour around the world

It was a fantastic day, we started at Centennial Park where the 60km runners met up with us after their first 30km, and we ran up heartbreak hill to Bondi (where the pic of me running was taken halfway in at 15km) and back to the Homestead at Centennial to meet the 10km runners, before heading back to the Establishment for a fantastic event ran by Lululemon and [mo]re than a run – Nedd Brockman was briefly there! Run clubs across Australia and NZ participated on the same day, and joined together for celebrations at the end.”

Verity going the distance for men’s mental health

On the other side of the world, James Campbell in our EMEA region gives back to his community by volunteering at his local club and positively influencing the lives of the club’s minis:

“I started coaching rugby at a senior level as a volunteer in 2016 after playing for a long time. Through this I gained my coaching certificate from the SRU (Scottish Rugby Union). Since 2021 I have been volunteering with the mini section, primary 1 to 7, at my club since my son started playing. To see the kids taking on board and using the things you teach them is extremely rewarding. Even more so when you have fellow coaches from other clubs complimenting them.”

James Campbell and son
James and his son at the rugby club

At Hudson RPO, we are so proud of our teams for everything they have accomplished this year, both in and outside of the workplace, and we hope to spotlight many more of our inspiring employees and their stories next year. Have you been inspired and are you looking to join an international team of people who go above and beyond in 2023? Click here to explore life at Hudson RPO.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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Pets of Hudson RPO – Our Favourite Colleagues

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Pets of Hudson RPO – Our Favourite Colleagues

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Bringing joy in challenging times

If there was one group that largely benefited from the COVID-19 pandemic – it was our pets. And while our pets certainly were key beneficiaries of the pandemic, with owners working from home, many would agree that it was our pets that saved us during this challenging time.
While most of us were locked in doors (some of us longer than others), our pets were our constant. They were by our sides, every day. They listened to our sadness, they sat with us while we cried, they became our best friends (if they weren’t that already). While our pets likely thought us working from home was a gift – they comforted us more than they will ever know. 

Our pets’ role in the new world of working

As we move into a new hybrid way of working from home and office, pets continue to bring both physical and mental health benefits to their owners. In fact, 74% of pet owners reported an increase in their mental health from pet ownership, according to the Human Animal Bond Research Institute. The same institution notes five key benefits of pet ownership which further emphasize why our furry colleagues (whilst not very good at their desk jobs), are the best kind.

5 ways our pets positively impact our health and wellbeing:

  1. Pet ownership has been proven to alleviate stress. Multiple studies have shown that pet ownership can improve cardiovascular health, reduce blood pressure and for dog owners – gives us a reason for getting out of the house every day for fresh air.1
  2. Pets improve mood and help to fight depression. According to a HABRI study of family physicians, 87% said their patients’ mood or outlook had improved as a result of pet ownership.2
  3. Pets give us companionship and reduce loneliness. While they may not be able to talk back to us in human languages, they certainly understand us – giving us a buddy we can always rely on to be there.
  4. Pets can contribute to our broader wellbeing by having a positive impact on our lives by bringing joy and comfort.
  5. Pets can provide longer term aid to those with mental health challenges. Owning a pet provides us with a sense of purpose and responsibility. Purpose and responsibility are key contributing factors for alleviating and/or managing mental health challenges.3

The science behind pet ownership

We can thank a chemical known as ‘Oxytocin’ or, the ‘love hormone’, to that rush of happiness we get when we see our pet’s excitement when we come home, or when we look over at our fur-friend doing something silly.  
When our brain releases oxytocin, we experience an array of physical benefits including slowing of the heart rate and breathing, decreased blood pressure, an inhibiting effect on stress and an overall sense of calm, comfort and focus.4

Our people and #ThePetsofHudsonRPO

In appreciation of our pets and everything they do for us; we asked our people to introduce us to theirs.

Meet some of the pets of Hudson RPO below:

Mojo and Manisha

Milo and Benji

Mojo and Manisha
"Mojo is turning 2 on Boxing Day 2022. His favorite snack is tomatoes - I find it weird. He finds the most awkward and funny positions to sleep. We love him to bits!”
Milo at table
“This is Milo, my rescued mutt. I rescued him from the streets in 2019, not knowing that he would later rescue my mental health during the isolation days of the pandemic in 2020.”

Luna, Aura and Concetta

Luna
“Luna and Aura are always next to me. They are very sociable, needy and give lots of cuddles and kisses. They are the best work assistants especially when they steal my pens.”

Hank and Matt

"Hiere is my dog Hank down here in Tampa, FL. He's a 7 year old bloodhoud who loves to nap, eat, and take long rides in the truck."

Tigger and Cameron

“This is Tigger-the-toeless who took on a car at 11 months old and lost, he in fact lost a whole toe and used five of his nine lives. He's a Bengal which means he is quite big, loves climbing and is hypoallergenic (which is great as I am allergic to cats).”

Oliang and Jake

“Oliang is my ‘office mate’- always staying beside me during work. She knows the time when I will start my shift, my lunchtime, and when I will be logging out.”

Murray and Louise

"This is Murray, the Sprocker. He is named after Andy Murray. Total coincidence that he is obsessed with tennis balls!"

Zoewhiey and Karisa

Zoewhiey
“Zoewhiey helped me a lot with my depression and anxiety. She's well known by my colleagues in Hudson RPO. Whenever we have meetings, she needs to be beside me if not she will bark and insist to join the meeting!”

See more #PetsofHudsonRPO here:

Winston
Winston
Frankei
Frankie
Bonnir
Bonnie
Bo
Bo
Monty
Monty
Bailey
Bailey
Dashby
Dashby
Dexter
Dexter
Noodle
Noodle
Hank
Hank
Bohdi
Bohdi
Alfie
Alfie
Bailey
Bailey

Whether it’s a dog, a cat, a bird or a bunny – As we continue to support our people to work flexibly, at Hudson RPO our pets make up an important and large portion of our workforce!

Want to help us shape the future of talent? Join our team today (and bring your pet!).

Sources

  1. Beetz, A., Uvnäs-Moberg, K., Julius, H., & Kotrschal, K. (2012). Psychosocial and psychophysiological effects of human-animal interactions: the possible role of oxytocin. Frontiers in psychology, 3, 234.
  2. Valeri, R. M. (2006). Tails of laughter: A pilot study examining the relationship between companion animal guardianship (pet ownership) and laughter. Society & Animals, 14(3), 275-293.
  3. Brooks, H., Rushton, K., Walker, S., Lovell, K., & Rogers, A. (2016). Ontological security and connectivity provided by pets: a study in the self-management of the everyday lives of people diagnosed with a long-term mental health condition. BMC psychiatry, 16(1), 409.
  4. Beetz, A., Uvnäs-Moberg, K., Julius, H., & Kotrschal, K. (2012). Psychosocial and psychophysiological effects of human-animal interactions: the possible role of oxytocin. Frontiers in psychology, 3, 234.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

Follow Hudson RPO on LinkedIn

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What is MSP?

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Hudson RPO has ranked fourth in EMEA

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Hudson RPO has ranked fourth in EMEA in the regional Baker’s Dozen list of top RPO providers.

For the 13th consecutive year, Hudson RPO (NASDAQ: HSON) has been ranked among HRO Today magazine’s Baker’s Dozen list of top enterprise recruitment process outsourcing (RPO) providers globally.

The annual RPO Baker’s Dozen reflects the views of senior HR decision makers. The list is based on a survey of industry professionals, including RPO clients, who analyse and rank services offered across the market. The Baker’s Dozen survey is considered a leading global indicator of top recruitment outsourcing providers.

“We are delighted to be recognised in the top four RPO providers in EMEA. It means a great deal to us to be included in the Bakers Dozen rankings and I’m so pleased that the hard work and commitment put in by our teams every day is appreciated by our clients. 2022 has brought some unique challenges so I’m hugely grateful to everyone for their resilience, dedication and passion to deliver a world-class service” said Darren Lancaster, CEO of Hudson RPO Americas & EMEA.

“We are thankful for the continued partnerships with our wonderful clients, and appreciate the time taken by those that have shared their experiences and insights for the Baker’s Dozen.”

Darren Lancaster
Darren Lancaster, CEO for Americas & EMEA

Results of the Baker’s Dozen were based on a client satisfaction survey completed by 500 verified global customers who use recruitment outsourcing services. Respondents rated RPO providers on the overall breadth of service, deal size, and service quality.

About Hudson RPO

Hudson Global, Inc. is a leading total talent solutions provider operating under the brand name Hudson RPO. We deliver innovative, customised recruitment outsourcing and total talent solutions to organisations worldwide. Through our consultative approach, we design tailored solutions to meet our clients’ strategic growth initiatives. As a trusted advisor, we meet our commitments, deliver quality and value, and strive to exceed expectations.

Career progression in the Centre of Excellence with Gustavo Bonilla

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Career progression in the Centre of Excellence with Gustavo Bonilla

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Gustavo knows a thing or two about career progression. As the Centre of Excellence (CoE) Delivery Lead in Tampa, it is not only his own career he shapes. Being in the field of talent, naturally he also transforms the careers of others and his team every day. Gustavo shares what it’s like to work at Hudson RPO and his recommendations for anyone looking to join the team in the future!

So where did it all start? After graduating and completing a variety of internships in different fields, Gustavo was searching for a job that would allow him to travel and see the world. His search eventually led him into the world of recruitment. From healthcare to logistics and retail, Gustavo quickly built extensive experience cross-industry. Shortly after he relocated from Orlando to Tampa, his expertise was noted by Hudson RPO recruiters, and we were lucky enough to welcome him into our team.

“I still remember walking into the office. I thought to myself, wow, this could be an incredibly fun place to work. During the interview, I got so motivated by how everyone welcomed me, their ambition, and what they were trying to build. This was at a time when the CoE was still very small, I was one of the first people in the office. I felt like at Hudson RPO, I could learn more and faster than anywhere else. Not even a year later I became CoE Delivery Lead!”

The Centre of Excellence, or CoE for short, can be described as a hub of knowledge and expertise. We like to describe it as our engine room. And for those looking to grow and develop, there is a lot on offer. Whether you want to learn new skills like X-Ray searches, sourcing on social media channels, or if you would like to brush up on existing skills after years of recruiting, you will find it in the CoE. But that’s not all; most importantly there is a learning culture that allows you to learn from senior managers, account managers and seasoned recruiters. As a CoE Lead, it is Gustavo’s job to understand where and how people want to grow and build the road that will get them there.

Tampa Coe team
Gustavo & the CoE team

“We want you to grow, to succeed, and the CoE is the perfect opportunity. From there you can take these skills anywhere your development takes you, for example into a client delivery position. This is because of our consistent training program aimed at developing your skills, the transparency around your development plan and career growth and lastly a network of highly skilled recruiters.”

Structures like these are unique to Hudson RPO. Instead of working on isolated roles for different clients, you get to know one existing account, inside out. Each of them comes with their own set of learning opportunities and teams, which opens avenues for learning at every level. Gustavo believes this is a huge benefit for anyone looking to increase their experience: “You are not stuck in one industry or place. If you have a strong interest in tech or the medical industry for example, there are accounts you can develop into to build your capabilities in recruitment.”

“Hudson RPO invests a lot of time in making sure you get proper training and guidance. Having the time to do this means you get to intensively work on the delivery of quality and an outstanding candidate experience from beginning to end. They make sure you are ready for whatever the world of recruitment could throw at you, I really appreciate that about Hudson RPO.”

But aside from the unique opportunities available, like rapid progression opportunities and learning and development, the company culture is what Gustavo considers the best thing about life at Hudson RPO.

“The company culture is a major win for me, I work with a whole bunch of great people in the office, who I can share my thoughts and challenges with, always. People in leadership are happy to listen to your ideas and open to making changes. This place is built around you and has the space for you to grow into whatever career path you choose.”

Gustavo’s advice for anyone considering joining Hudson RPO?

“If you are looking for key skills that will help you build your career, this is the place for you. The opportunities are there, and if you put in the effort and progression can happen very quickly. There is really no other company that reviews your progression and development with you every six months. Mix that with a great bunch of people to work with, and unlimited access to experience and guidance. I highly recommend it.”

In his free time, Gustavo likes to enjoy time in nature and on the beach.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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Hudson RPO China Team recognised in 2022 China Recruiting & Staffing Solution Provider Value Awards for 3rd consecutive year

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We are thrilled to announce Hudson RPO China Team has been recognised in HR Excellence China’s (HREC) 2022 China Recruiting & Staffing Solution Provider Value Award. This prestigious award was evaluated by 411 HR professionals from 20 different industries and across both multi-national and local companies.

The Hudson RPO China team stood out in its evaluation for market awareness: 40.15% compared to a 30.43% market average. And most importantly for the number of existing clients who would recommend Hudson RPO to others; our China team scored 100% compared to a 79.18% market average.

HREC 2022 logo

Susan Fan, Country Director, China for Hudson RPO says,

“We are incredibly proud and honoured to be recognised by HREC with this award for RPO excellence. We have an exceptional team here in China who are viewed by our clients as their trusted partners and advisors. We strive to develop tailored talent solutions that support our client’s strategic growth initiatives, and deliver high-quality talent through a superior experience for candidates and hiring managers.”

Our winning team

About Hudson RPO

Hudson Global, Inc. is a leading global talent solutions provider listed on the NASDAQ. Operating under the brand name Hudson RPO we have delivered innovative, customised recruitment outsourcing solutions in the APAC region for more than 35 years.  We provide solutions across all categories of talent – internal, permanent, fixed term contract and temporary.  Through our consultative “trusted advisor” approach, we develop tailored talent solutions, designed to meet our clients’ strategic growth initiatives and deliver quality and value.

About HREC

Human Resource Excellence China (HREC) is a high-end, professional, and influential membership organization for professionals in the field of human resources in China. There are more than 3,800 companies joining HREC as corporate members. Among China’s Fortune 500 and Forbes Global 2000, more than 90% of them are members of HREC.

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