Archives for May 2024

Navigating the Shift Towards Sustainable Growth in the Gulf

Navigating the Shift Towards Sustainable Growth in the Gulf

Toby Simpson

Our Middle East series has been designed to introduce you to the unique business and talent landscape of the region. In our first blog of the series, we investigated the phenomenal growth that the region has experienced over recent years. 

Navigating the shift towards sustainable growth in the gulf

In the glittering landscape of Dubai, where skyscrapers touch the clouds and businesses buzz around the clock, a significant transformation is underway – a shift towards sustainable growth. Gone are the days of volatile boom-and-bust cycles, replaced by a new era of stability and long-term prosperity. In the second instalment of our Middle East series, let’s explore what exactly is driving this change, and what does it mean for businesses eyeing the Gulf region for expansion? 

A new economic landscape

Dubai’s history is marred by the echoes of economic downturns, most notably the crash of 2008. Today, however, while signs of rapid growth may trigger déjà vu, the landscape is fundamentally different. The UAE has diversified its economy, reducing reliance on the oil sector from 45% to just 29%, thereby mitigating the risks of major shocks. Strengthened regulatory regimes, coupled with a welcoming business environment and minimal taxation, have fostered an ecosystem ripe for sustainable growth. 

From petrodollars to permanence

One of the pivotal factors driving the Gulf’s transformation is a fundamental shift in mindset. Previously seen as a hub to tap into the region’s wealth, the Gulf Cooperation Council (GCC) now offers a conducive environment for globally ambitious ventures. The COVID-19 pandemic accelerated the rise of a globally mobile workforce, prompting the UAE to capitalize on the trend. Offering incentives like permanent residency and remote working visas, the Gulf countries are attracting top-tier talent and fostering a sense of permanence among expatriates. 

Global push factors

The allure of the Gulf extends beyond economic stability. Recent events, such as rising crime rates in Western cities and sluggish post-pandemic recovery, have prompted individuals and businesses to seek greener pastures. A notable example is a US fintech entrepreneur relocating his family and business headquarters from Chicago, citing concerns over safety. Similarly, a European private equity professional eyes the UAE for its promising lifestyle and burgeoning sectors like asset management. 

Embracing sustainable growth

Amidst these shifts, the Gulf region emerges as a beacon of sustainable growth and opportunity. Expatriates are increasingly putting down roots, drawn by a vibrant economy, world-class amenities, and a tax-friendly environment. As businesses recalibrate their strategies for expansion, the Gulf presents a compelling destination where innovation thrives, and success knows no bounds. 

The Gulf’s journey towards sustainable growth marks a pivotal moment in its economic evolution. What was once perceived as a transient hub for petrodollars has transformed into a permanent home for businesses and professionals alike. As the region continues to attract global talent and investment, businesses must seize the opportunity to be part of this transformative journey, where sustainability reigns supreme, and prosperity knows no limits. 

In part three of our Middle East series, we look at some of the vast opportunities on offer for businesses looking to capitalize on the thriving Gulf economy. 

For a deeper exploration into the discussed topics, download our full Middle East Insights report

If you are considering developing your presence in the Middle East, please consider speaking to our Hudson RPO leadership team here on the ground as we would be happy to offer the advice, guidance and support that our decades of experience in the region has to offer. 

Toby Simpson 
Managing Director Executive Search, EMEA 
Tel: +971 50 600 1105  
Email: [email protected] 

James Watfa 
Vice President Middle East, RPO 
Tel: +971 50 452 1819 
Email: [email protected] 

Toby Simpson

Managing Director, Executive Search EMEA, Hudson RPO

Toby is an executive search professional with long experience of executive and non-executive searches in investment banking, asset management and private equity; largely for portfolio companies across all sectors from agriculture to zoology.

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How to select an MSP partner

How to select an MSP partner

Content Team

Partnering with a Managed Services Program (MSP) provider can streamline contingent workforce management and drive significant benefits. However, with many MSP providers in the market, selecting the right one can be a crucial decision. In this blog, we will explore key considerations to help you choose the right MSP provider for your organization.

1. Consider different MSP models by what level of involvement you need

Managed Services Program solutions exist in different ways and selecting the right model for your talent needs is an essential first step. The three primary models to consider are the Direct Sourcing MSP Model, Master Vendor Model and Vendor Neutral Model.  

In the Direct Sourcing MSP model, one provider manages the contingent workforce management and directly sources a percentage of the workers. The Master Vendor Model involves one provider who is responsible for sourcing and placing candidates. The provider is also responsible for the contract management and payrolling of the contingent workers, including invoicing.  In the Vendor Neutral Model, one provider manages the contingent workforce but via third-party agency suppliers who continue to payroll their own contractors. 

2. Can the provider customize their solution to suit your requirements?

Each organization has unique requirements and preferences. It is crucial to assess how well an MSP provider can customize their solution to align with your specific needs. An end-to-end solution is the standard offering but consider whether the provider offers additional options to customize. This could include automation of administratively heavy tasks, expert insights into process optimization, engagement surveys, and identifying bottlenecks to enhance efficiency.

3. Is the MSP provider suited to your size and geography?

Consider the size of your contingent workforce and the geographical span of your operations. An MSP provider should have experience in managing workforce solutions of similar size and complexity. Make sure the provider can follow labor laws and reduce risks, whether you have a local or global presence. Additionally, a scalable MSP solution is crucial to accommodate fluctuations in the market or changes in talent needs.

4. Do the technology and innovation capabilities match?

Evaluate the technology infrastructure and innovation capabilities of the MSP provider. A robust technology platform can streamline processes, enhance visibility, and deliver data-driven insights. Look for features like real-time reporting, analytics, and integration with other HR systems. Additionally, consider whether the provider is proactive in adopting emerging technologies and industry best practices to stay ahead of the curve.

5. Does the provider have the relevant expertise in your industry?

Assess the expertise and industry knowledge of the MSP provider. Think about their industry experience, talent networks, and understanding of your specific needs. Look for providers that offer dedicated support and a collaborative partnership approach. Effective communication, responsiveness, and a shared commitment to your company’s success are key factors to consider.

Choosing the right MSP provider requires careful evaluation of several factors. Choose the right MSP provider to optimize your contingent workforce. Find out about MSP or contact our talent experts to determine the best talent solution for you.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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Navigating RPO success: Signs your partnership is on the right track

Navigating RPO success: Signs your partnership is on the right track

Peter Simandl

RPO partnerships, when built and nurtured in the right way, can bring myriad and far-reaching benefits. RPO partnerships, when built and nurtured in the right way, can bring myriad and far-reaching benefits. To help you identify the signs that your partnership is on the right track, Peter Simandl, VP of Sales, shares his experience.

“In my journey through the ever-evolving landscape of talent acquisition, I’ve had the privilege of being involved in numerous Recruitment Process Outsourcing (RPO) implementations. These experiences have shown me that, much like any significant business investment, assessing RPO success and return on investment (ROI) is essential. Let me share what I believe are the signs that your RPO partnership is heading in the right direction.” 

1. Success metrics have been defined

First and foremost, a healthy partnership must begin with the end in mind. A quality RPO partner will collaborate with you to understand the end goal and take the time to define what success looks like for your organization. These success metrics should align with your broader talent acquisition and business strategies. Whether your focus is creating more agility and scalability, reducing time-to-fill, lowering recruitment costs, or improving candidate quality, defining these goals provides a roadmap for your RPO journey and is a tell-tale sign of a partnership that is on the right path.

2. Measuring success occurs frequently

When evaluating the effectiveness of your RPO partnership, it’s essential to identify key metrics that can serve as strong signals of success. These metrics often include indicators such as time-to-fill, cost per hire, quality of hire, candidate experience, hiring manager satisfaction, and diversity and inclusion outcomes. However, while these metrics hold significance, they may not represent the entirety of your RPO success story. The most valuable KPIs for your organization might be unique and tailored to your specific objectives. An RPO partner that collaborates closely to identify these key metrics, ensures that you are continuously measuring the factors that genuinely reflect the success of your partnership. 

The essence of RPO lies in the partnership, where success is defined collaboratively, and the path to achieving your unique objectives is tailored to your specific needs.”

3. Results go beyond the data 

Another sign to look for is an RPO partner who prioritizes building a transparent partnership with you, regularly sharing their progress and opportunities for improvement. While data is key, it’s important that you, and your RPO partner, looks beyond it as well. What anecdotal evidence exists from your team? Are they experiencing improved workloads and processes? Have they noted increased ease in hiring and better-quality candidates? These are important signs that your RPO partnership is making a positive impact.

4. Continuous improvement is a priority

A successful RPO partnership isn’t just about reaching predefined goals; it’s about adapting to the ever-evolving requirements of the recruitment landscape. It’s important to collaborate with your RPO provider and identify areas for improvement and innovation together. Regularly revisit your objectives and adjust your metrics as your organization’s needs evolve. Are there new goals or challenges that have emerged over time? How effectively is your RPO partner adapting to these shifts? Look for the signs that demonstrate your RPO partner is always looking for their next opportunity to improve and evolve the RPO solution and service.

The essence of RPO lies in the partnership, where success is defined collaboratively, and the path to achieving your unique objectives is tailored to your specific needs. While these metrics provide essential insights, remember that the true measure of success goes beyond the numbers – it’s about the impact on your talent acquisition processes, your team’s experience, and your organization’s ability to thrive in an ever-evolving talent landscape. The right RPO partner will embrace the partnership, celebrate shared achievements, and keep refining your solution to ensure they drive your success story. 

Peter Simandl

Vice President, Talent Acquisition Solutions

Peter joined Hudson RPO in 2023 as a key member of our North American team. For more than 20 years, Peter has worked with CHRO’s and Heads of Talent Acquisition building recruitment solutions that deliver agility, scalability, and business results from exploratory stage to fully functional. If you are interested in exploring what’s possible, please contact me!

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Introducing Vinay: Meet our new Sales Director, India

Introducing Vinay: Meet our new Sales Director, India

Content Team

As part of Hudson RPO’s continued expansion in the Indian market, we are thrilled to announce the appointment of Vinay Mehta as our Sales Director based in Delhi, India.  Vinay joins our already existing Karani team of 600 employees who provide recruitment services to the local and international markets and our technology specialist recruitment team, Hunt & Badge, in India.

There’s no better way to get to know a new team member than having a coffee catch-up, so we recently set up a virtual coffee to connect with Vinay and asked him a few questions.

Tell us a little bit about your previous work experience.

I’ve enjoyed a diverse career spanning several well-known organizations, including Randstad, GI Group, ManpowerGroup, and Genius Consultants. I have over 12 years of experience in business development, client servicing, vendor management, and team leadership. I have successfully scaled up hiring for greenfield projects and startups, ensuring they have the right talent to drive their growth, and I’ve really enjoyed this aspect of my role. With a proven track record in client acquisitions and strategic account management, I am passionate about supporting organizations in designing the right recruitment solutions for their needs.

Why did you choose Hudson RPO?

I joined Hudson RPO because of its renowned track record in providing customized recruitment solutions, delivering exceptional outcomes, and achieving positive customer satisfaction.

Hudson RPO’s innovative approach to recruitment and strategic expansion initiatives and its focus on leveraging advanced tools and techniques align perfectly with my professional goals and values. I am excited about the opportunity to work with a team dedicated to continuous improvement and excellence in talent acquisition.

What are you excited about achieving in your role?

In my role at Hudson RPO, I am excited about the opportunity to drive business growth, expand our client base, and enhance our recruitment processes. I look forward to implementing innovative strategies to acquire new clientele, secure major clients, and optimize our service delivery. I aim to leverage my extensive experience and skills to achieve outstanding results for our clients and ensure their satisfaction with our services.

What can you share about the Indian talent market, and how can you help organizations?

The Indian talent market is dynamic, diverse, and competitive, making it challenging for organizations to identify and attract talent. With my deep market understanding and extensive experience in client acquisition and management, I can help organizations navigate these challenges effectively. By leveraging advanced tools and techniques, I can streamline recruitment, identify top talent, and ensure a perfect match between candidates and organizational needs. My strategic approach, coupled with leveraging data-driven insights will enable organizations to optimize their talent acquisition strategies and achieve their business objectives.

What does an ideal weekend look like for you?

An ideal weekend for me includes a mix of relaxation and activities. As the cricket captain of my society, I take pride in leading my team in friendly matches, which helps foster teamwork and keeps me physically active.

Additionally, I am a passionate swimmer and love spending time in the pool. Beyond sports, I engage in social welfare activities through my society’s volunteer club, contributing to the community and making a positive impact. These activities make me feel happy and refreshed, preparing me for the week ahead.

We are excited to welcome Vinay and look forward to sharing his success.

If you would like to connect with Vinay to discuss your current talent requirements, we invite you to book in for a confidential, complimentary consultation here.

You can also connect with Vinay via LinkedIn.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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When to consider a managed services program (MSP)

When to consider a managed services program (MSP)

Content Team

Managed Services Programs (MSP) are a business solution where a company outsources the management of their contingent workforce. MSP partnerships have many benefits, including cost savings, process efficiencies and improved quality of hire in temporary workforce management. On average, MSP partnerships can deliver 10-20 percent cost savings in the first year.

The Hudson RPO talent experts have driven exceptional results in many different MSP partnerships. Based on their expertise, these are the four signs that tell you it’s time to consider an MSP.

1. Lack of talent vendor oversight:

Managing a contingent workforce often means managing multiple talent vendors and agencies. A lack of clarity around the size of the contractor workforce, who is employed, how much they are paid or how long they have been employed opens risks around costs and employment claims. If this resonates, an MSP can provide the solution you need.

Acting as a centralized point of contact, your managed service provider can streamline vendor processes, consistent performance, and reduce costs while providing one source of truth. This frees up time for you to focus on your core business with clarity and better insights into your contingent workforce.

2. Rising flexible workforce costs:

When scaling regionally or globally, managing costs associated with a flexible workforce can be challenging. If you find yourself with increasing costs without clearly understanding where the expenses are coming from, an MSP can help.

The MSP model of your choice will either centralize workforce management with one vendor or let the MSP handle vendor contracts. Your dedicated talent experts also bring expertise in optimizing cost structures and identifying cost-saving opportunities. Engaging a Managed Services Program provider will help you manage and control your contingent workforce costs.

3. Concerns about labor laws and compliance:

Navigating labor laws and regulations can be complex, especially when managing a contingent workforce across different regions. A managed services program can provide the necessary expertise to help you meet legal obligations and ensure compliance.

The talent experts in a managed services partnership bring a wealth of knowledge and understanding of legal requirements. They ensure your contingent workforce is compliant while managing the hiring process end-to-end. This opens up all the opportunities of a flexible workforce while minimizing risk.

4. Changing contingent talent needs:

Does your organization experience fluctuating talent needs due to project-based work, seasonal demands, or business growth? An MSP can offer the flexibility required to scale your contingent workforce up and down as required.

MSPs have access to a vast talent pool of qualified candidates and the ability to source talent promptly. They can help you build a dynamic contingent workforce with access to the right talent to drive your business success.

Is MSP right for you?

If any of the above signs resonate, it might be time to consider a Managed Services Program. Learn more about our MSP solution or speak to one of our talent experts today.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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What is a managed services program (MSP)?

What is a managed services program (MSP)?

Content Team

MSP stands for Managed Services Program. It is a business model where a company outsources the management of its contingent (or contractor) workforce to a third-party expert. MSP partnerships drive cost savings, process efficiencies, and reduced risk through compliance. In our experience, an MSP partnership can deliver on average 10-20 % cost savings in the first year.

What does an MSP provide?

A managed services program provider takes care of your contingent workforce recruitment process, from recruitment of contractors to process optimization. Different models exist, and which one is right for you depends on your unique talent requirements and goals.

  • Direct Sourcing MSP Model

    In the Direct Sourcing MSP Model, one provider takes care of contingent workforce management and directly sources a percentage of the temporary workers. In this case, the MSP takes care of payroll with a single invoice for the client, and a single time-sheeting process for hiring managers and contractors.

  • Master Vendor Model  

    The Master Vendor Model involves one provider who is responsible for sourcing and placing candidates. The provider is also responsible for the contract management and payrolling of the contingent workers, including invoicing.  

  • Vendor Neutral Model 

    In the Vendor Neutral Model, one provider manages the contingent workforce but via third-party agency suppliers who continue to payroll their own contractors. 

Cultivating seamless contingent workforce solutions that drive exceptional results – that's the essence of our role as a Managed Services Program provider.”

How are MSP solutions customized?

As customized solutions, you decide the level of involvement you require from your MSP partner. Depending on your solution and service level agreement, a managed service partnership can include the following:  

  • Customized contingent workforce strategies based on industry insights  
  • Implementation of contractor management technology  
  • Streamlined onboarding and off-boarding  
  • Regional and multi-national labor law compliance

When should I consider an MSP partner?

A Managed Services Program is the right choice when you lack visibility, control and cohesion across your contingent workforce. In our experience, these are the common issues being experienced by companies who have since benefitted from an MSP solution:  

  • Lack of talent vendor visibility, control, and oversight.
  • Rising flexible workforce costs regionally or globally. 
  • Labor law and regulatory compliance.
  • Fluctuating contingent talent needs. 

Is MSP right for you?

Hudson RPO has been a successful provider of MSP solutions for many organizations. We saved over 380k AUD in the first 6 months of partnering with Australia’s biggest gambling entertainment company. Learn more about our MSP services or speak to one of our talent experts today.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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