Candidate Care Associate (CCA)
Location: Hybrid arrangement (3 days a week onsite) – Florham Park, NJ
Reports to: Hudson RPO Account Manager
About the Opportunity:
If you are a detail-oriented, customer-focused professional with a background in Human Resources, our new Candidate Care Associate (CCA) role offers a rewarding opportunity to contribute to our recruiting and onboarding process.
CCA is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The CCA will help drive accountability and improve communication and build relationships with candidates, ensuring a positive recruiting experience.
CCA also maintains a culture of operational excellence and can clearly live and articulate Reworld’s mission, which is to build a safer, more prosperous world by ensuring no waste is ever wasted.
Responsibilities:
- Assist recruiters with various administrative responsibilities as assigned.
- Responsible for all CCA assigned SLA’s (service level agreements) and proactive follow-up.
- Schedule phone, video and in-person interviews for hiring team(s).
- Manage the post-offer process to include coordinating background, drug, and any OSHA required clearances.
- Arrange candidate travel, transportation, and accommodation if necessary.
- Maintain a high level of confidentiality with candidate information.
- Other duties as assigned
Application Tracking Systems (ATS) Management:
- Ability to work in our Applicant Tracking System (ATS) accurately and within the specified timeframe(s) with proper approval channels.
- Workday recruiting experience preferred
Qualifications:
EDUCATION
- High school diploma or equivalent required
- Associate’s degree strongly preferred.
REQUIRED EXPERIENCE
- 3 years(s) of experience in a business or office environment utilizing strong customer service and administrative skills.
- Excellent communication skills both oral and written.
- A strong attention to detail, can work autonomously but not afraid to ask questions.
- Knowledge of commonly used concepts, practices, and procedures within Human Resources and talent acquisition
- Demonstrated proficiency with the Microsoft Office suite, including Outlook.
**Please note that this role is being managed by our APAC team. As such, response times may be slightly delayed due to time zone differences. We appreciate your patience.
