Candidate Care Associate (CCA)

Candidate Care Associate (CCA)

Location: Remote OR Hybrid

Reports to: Hudson RPO Account Manager

About the Opportunity:

If you are a detail-oriented, customer-focused professional with a background in Human Resources, our new Candidate Care Associate (CCA) role offers a rewarding opportunity to contribute to our recruiting and onboarding process.
CCA is responsible for providing support to the talent acquisition process through pre-hire and post-hire activities. The CCA will help drive accountability and improve communication and build relationships with candidates ensuring a positive recruiting experience. 
CCA also maintains a culture of operational excellence and can clearly live and articulate Reworld’s mission, which is to build a safer, more prosperous world by ensuring no waste is ever wasted.

Responsibilities:

• Assist recruiters with various administrative responsibilities as assigned.
• Responsible for all CCA assigned SLA’s (service level agreements) and proactive follow-up.
• Schedule phone, video and in-person interviews for hiring team(s).
• Manage the post-offer process to include coordinating background, drug, and any OSHA required clearances.
• Arrange candidate travel, transportation, and accommodation if necessary.
• Maintain a high level of confidentiality with candidate information.
• Other duties as assigned
   

Application Tracking Systems (ATS) Management: 

• Ability to work in our Applicant Tracking System (ATS) accurately and within the specified timeframe(s) with proper approval channels.
• Workday recruiting experience preferred

Qualifications:
EDUCATION

• High school diploma or equivalent required
• Associate’s degree strongly preferred.

 
REQUIRED EXPERIENCE

• 3 years(s) of experience in a business or office environment utilizing strong customer service and administrative skills.
• Excellent communication skills both oral and written.
• A strong attention to detail, can work autonomously but not afraid to ask questions. 
• Knowledge of commonly used concepts, practices, and procedures within Human Resources and talent acquisition
• Demonstrated proficiency with the Microsoft Office suite, including Outlook.

**Please note that this role is being managed by our APAC team. As such, response times may be slightly delayed due to time zone differences. We appreciate your patience.

Why You’ll Love Working for Hudson RPO:

• Work with some of the world’s leading and most recognized brands
• Receive ‘Thrive’ days of leave to support your health and wellbeing (on top of your annual leave!)
• Flexibility is at the core of who we are – flexible work arrangements are encouraged and supported
• Quarterly and annual recognition programs to celebrate your success
• Join a passionate team shaping the future of talent!

Our Commitment to Diversity and Inclusion

At Hudson RPO, we don’t just accept difference – we celebrate it, support it, and thrive on it for the benefit of our employees, clients, and community.
We are proud to be an equal opportunity employer, committed to fairness and equality for all. This includes age, disability, neurodiversity, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to build a diverse and inclusive workplace, and strongly encourage applications from candidates of all backgrounds.