According to the World Economic Forum, early action was key: “Across the board, organizations that had implemented key actions prior to 2020 surfaced as leaders in resiliency.” Citing Deloitte’s Global 2021 Resiliency Report, these strategic advancements included:
“Resilience is the ability to not only recover quickly from a crisis but to bounce back better — and even thrive.”
How do you know if your team is resilient, and has the ability to pivot during challenging times? As Joan Achis, Business Development Manager Americas at Hudson RPO, explains, resilient teams have five characteristics in common:
In the face of adversity, resilience is critical to weather the storm of disruption and uncertainty. As demonstrated in recent years, preparing for a single crisis is unfortunately no longer enough. From market swings to natural disasters, emerging technologies and AI, market changes, and more, it’s essential to view risks with a wide lens, to adequately cross-train employees and have suitable plans in place.
To identify and assess resilience on your team, Joan suggests the following tools and methods:
In order to strengthen resilience, there are several operational challenges to consider. In competitive markets where top talent is scarce, it can be a struggle to forecast and plan effectively, which can lead to understaffing or overhiring. Joan notes that organizations can find it difficult to provide employees with necessary training and development opportunities, to keep teams engaged and motivated. At the executive level, lacking a clear succession plan also opens up critical gaps in leadership.
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