The 5Cs of successful MSP implementations

Content Team

Are you looking to implement a Managed Services Program (MSP) model within your organization?

MSPs can transform flexible talent management, but only if they are implemented correctly. Organizations managing a contingent workforce know it can be fraught with complexity. Yet, managing your talent flexibly can be a real competitive advantage. This is why organizations turn to Managed Services Program (MSP) providers to help them manage their contingent workforce efficiently.

As MSP experts, we know what works to ensure a successful implementation. Our 5C’s will prepare your organization for success. Read on to find out more about each of these key factors.

1: Clear case for change

The first step in a successful implementation is ensuring that the business case is clearly defined, understood, and shared with all partners and stakeholders. Aligning goals from the outset gets everyone on the same page and heading in the same direction.

2: Collaboration

Our second success factor, collaboration, is vital. It extends from the project management governance to the implementation team. From our experience, we know shared values and a shared team spirit underpin a successful implementation.

3: Client understanding

Part of building the business case and the foundation for collaboration is positioning the MSP model internally. All stakeholders need to understand the why, what, and how:

Why? Why are we making this change to the business?
What? What are the benefits that will be realized because of the change?
How? How will it be done, making the change process and transition easier?

After all, an MSP program is not a copy-paste process; it is a change in the way people work.

4: Communication

Constant communication throughout the implementation is an essential factor for success. Especially considering the complexity of an MSP. When working on a complex implementation at the height of the covid pandemic with our client and technology partner, Beeline, this became even more apparent. The consistency and clarity of our communication ensured we shared a vision from beginning to end.

5: Caliber of the team

Recruitment is about people, so the final C should be no surprise. Having the right people with skills and cultural alignment is essential for a successful implementation. Embedded in your existing teams, they will ensure the program is fully adopted, successfully and seamlessly.

Is an MSP partnership right for you?

Learn more about the way MSPs can transform the way you recruit, onboard, manage, and redeploy contingent workers. Find out more about the MSP solution that helped Australia’s largest gambling entertainment group achieve 380k AUD savings in six months.

Hudson RPO‘s Managed Services Program (MSP) Solution helps companies make smart and effective use of their contingent workforce spend. If you would like to have a confidential discussion with an experienced Talent Expert, please feel free to contact us and we will be in touch.

Hudson RPO

Content Team

The Hudson RPO Content Team is made up of experts within the Talent Acquisition industry across the Americas, EMEA and APAC regions. They provide educational and critical business insights in the form of research reports, articles, news, videos, podcasts, and more. The team ensures high-quality content that helps all readers make talent decisions with confidence.

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