Recruiting Solutions in Australia
RPO Fills Permanent, Fixed-Term Contract and Temporary Rolls
When implementing an RPO solution, Perpetual had very specific goals: To increase retention across all divisions, create better visibility on all recruitment costs, maintain better control over contractor FTE, and implement of a preferred supplier list with preferential rates to reduce co-supplier spend.
Hudson RPO Solution
In 2006, Perpetual People & Culture (PAC) chose Hudson RPO to implement a full RPO recruiting solution.
Initially Hudson RPO implemented a team of three to service both permanent and fixed term contract recruitment across all states and role types. Temporary recruitment was then outsourced to Hudson RPO and the temporary recruitment process was managed through the onsite team. In 2007 Hudson RPO grew to a team of seven recruitment specialists recruiting nationally based in the Sydney offices of Perpetual.
The onsite team cover both internal and external recruitment and use sourcing strategies such as database, internal referral program, Alumni, social networking, and co-suppliers. With this team, Perpetual has access to over 1.9 million Australian candidates from the Hudson RPO database.
Recruitment volumes almost doubled at the end of 2009; in 2010 the Recruitment Team grew again through the use of short- and long-term contractors. The focus is now on strategic resourcing initiatives through the use of social networking tools and systems.
In addition, the recruiting team leverages Hudson RPO’s assessment methodologies such as custom competency profiles, interview guides, and psychometrics to ensure all Perpetual candidates are high quality and fit with Perpetual’s culture.
Over all candidate satisfaction of the recruitment process for 2008/2009 was at 95%, and for Hiring Managers this was at 98.5%.
Perpetual has recognised the onsite team as an integral part of their PAC group. During the past three years the team have consistently achieved and exceeded targets and SLA’s some of which are outlined below:
|KEY METRICS ||2005 ||2008 ||2009 |
|Time to fill ||No Data ||21 days ||19 days |
|Number of hires p.a ||No Data ||268 ||202 |
|Time to shortlist ||No Data ||16 days ||8 days |
|% of direct hires ||No Data ||70% ||80% |
|Staff Turnover ||25.3% ||20.5% ||N/A |
|Candidate Pool ||N/A ||9078 ||17,502 |
|Cost - average cost per hire ||$13.4k ||$5.4k ||$5.4k |
|% Retention/Resignation ||95% retention of new hires within 6 monthy guarantee period |
|Average number of permanent roles filled each year (over contract life) ||287 |
|Fill Rate ||80% onsite vs. 20% co-supplier |